Frequently Asked Questions

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All questions concerning XWM travel policies should be directed to the Founder, Tabitha via e-mail at:  tabitha@xscapewithme.com

Rooms all priced at double occupancy but single rates are available upon request.

All cancellations MUST be in writing. Email or letter via US mail. The effective date of the cancellation, and any cancellation penalties, will be based on the date of receipt of the written cancellation. Refunds for payments made directly to 3rd parties are subject to their refund policies, irrespective of the date of cancellation. Please refer to the cancelation dates on your registration and invoice. Any penalty imposed by your airline(s) is the complete responsibility of the traveler.

THERE ARE NO EXCEPTIONS TO XWM’s CANCELLATION POLICIES.

If you cannot afford to lose the money you have invested in your travel, for whatever reason, XWM strongly recommends you consider travel insurance. There are several Cancellation Insurers in the marketplace.  XWM recommends you contact your health insurance provider and research on your own to decide the best plan for you.

It is your responsibility to check that your passport is valid 6 months past the date the tour ends, to get a new passport in a timely manner, and to provide the new passport information to XWM (if requested) by the Final Payment due date. If the traveler is unable to attend the trip due to an expired passport, any refund of monies will be based on XWM cancellation policies as of the date of withdrawal from the trip. 

On rare occasions, Xscape With Me Travel must cancel a trip, either because there are not enough travelers to operate the tour or for other events outside the control of XWM.  Xscape With Me Travel will cancel tours due to a lack of travelers prior to final invoicing however, Xscape With Me Travel reserves the right to cancel any tour at any time up to the day of departure, due to no fault of XWM.

In the event of a cancellation by Xscape With Me Travel, all monies paid to XWM for the canceled tour will be promptly refunded to the traveler. Xscape With Me Travel is not responsible for any penalties imposed by the airlines.

Cancellation insurance is strongly advised and recommended. Any questions about what travel insurance does or does not cover should be addressed directly to the travel insurance company.

Your personal medical insurance generally does not cover you when traveling. To cover the risk of a medical emergency or accident while traveling, you should consider purchasing medical evacuation insurance.